Customer Connect | For Industries
Next Generation Mobile & SMS Banking Platform
Banking
Customer Connect Banking
"Customer Connect" Banking enables bank Provide value added services to its customer via SMS.
What can a Customer do?
- Check account balance details
- Obtain last 3 transaction details
- Request an account statement
- Get the status of loan amount
- Locate the nearest ATM/Branch
- Request a cheque book
- Stop a cheque payment
- Enquire cheque status
- Pay electricity and telephone bills
- Get the exchange rates (INR to US$)
- Fix an appointment with a Bank executive
What can a Bank do?
- Send account balance alerts
- Confirm the cheque clearance
- Amount transfer Monthly reminder for the payment of bills
- Alert to the customer when the account balance goes below a certain level Promotion of new scheme.
- Greetings on birthdays and marriage anniversaries.
Insurance
Customer Connect Insurance
"Customer Connect" Insurance helps Insurance Companies to use this product as their customer and agent communication media.
What can a Customer do?
- Get the next premium due
- Get the bonus details
- Get the claim status
- Get Policy details on demand
- Locate the nearest branch
What can a Agent do?
- Get the commission accumulated
- Get the bonus/incentives awarded when sales target are met
What can the Insurance Company do?
- Send premium due alerts to the customer
- Send confirmation of payment alerts to customer
- Send target completion alert to agents
- Send new lead alert to agents
- Call agents for meeting/workshops
- Send greetings to the customers
- Promote new policies and offers
Share Broking
Customer Connect Share Broking
"Customer Connect" Share Trading enables users do a real time stock trading and other value added.What can a Trader do?
- Buy and sell shares using cell phone
- Get latest stock prices on major companies by using keywords. Ex: Infosys -INFY
- Get weekly account closing details
- Get last 3 transactions details
- Get the exchange rates
- Get the metal prices
What can Share Broking Firm do?
- Send weekly account closing details
- Send Today's Hot Buys
- Send BSE/NSE/NASDAQ closing points at the end of the day/previous day closing
- Send brokerage charges incurred by the customer
- Get approvals from the customer for buying and selling of shares
- Flash Messages like “Informing the customers about sudden fluctuation in the market”
- Send daily news. Example: Company mergers, Takeovers, Brief Financial reports
Health Care
Customer Connect Healthcare
"Customer Connect" Healthcare enables healthcare industry delivers valuable services to the mobile users in case of emergency.
What can a Patient do?
- Get an appointment with the doctor
- Get history of last 2 check-ups
- Get BP/ ECG / Blood Sugar level in the last check up
- Find a specialist like cardiac surgeon or pediatrician
- Get due date for vaccination of children / self
- Get hospital facilities and health policies on demand
What can Hospitals do?
- Alert on the vaccination due dates
- Send medicine reminder to patients
- Send message to confirm appointment with a doctor /dentist
- Alerts on new diseases and vaccines like Hepatitis B
- Send emergency message like "Blood group O pos-required urgently at Escorts Hospital"
- Send well-wishing messages to the discharged patients like "Hope you are getting well day by day"
- Send medical headlines on the mobile
What can the Doctor do?
- Get alerts on an appointment scheduled with the patients
- Get alerts for conferences, attendance at conventions and meetings from the Hospital
- Get information regarding new policies and plans
Retail
Customer Connect Retail
"Customer Connect" Retail enables Provide value added services to its customer via SMS.
What can a Customer do?
- Check the availability of particular brand
- Check the particular color
- Check the location of Show Room
- Checking and comparing the prices of different brand
- Check the availability of sizes of particular brand
What can Retailer do?
- Send the offer details to customer
- Send the Birthday wishes to customer
- Send the new brand availably detail to customer
- Send the sale detail to customer
- Send the information of branch locations around the city/country.
Airline
Customer Connect Airline
“Customer Connect” enhances the functioning of Airline Companies by providing VAS via SMS.
What can a Customer Can do?
- Check the flight information.
- Check the ticket price
- Check the seat availability
- Check for booking information
- Check the real time flight information
- Check for the new destinations
What can Airline do?
- Send the departure information of flight
- Send the schedule change information
- Send the new booking counter information
- Send the status information of shipment
- Send the promotional offer detail.
- Send the message 24x 7
